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New Member

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1 Message

Mon, Jun 20, 2022 10:28 PM

Lost static ip after thunder storm

Modem somehow reset to factory after thunder storm. Lost all static ip address

Official Employee

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8 Messages

16 d ago

Hello there @user_a229ca thank you for contacting our Xfinity Support Team over our Forums. You came to the right place for help and we are here to assist with the connection. In order to get started, can you please send me a private message to Xfinity Support with the name and full address by clicking the chat icon in the top right?