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1 Message

Fri, Apr 29, 2022 11:10 PM


Can I purchase my own modem and do a self installation immediately for my service?

Official Employee


2 Messages


Good evening! I hope you are doing well. Thank you for reaching out to our team on our Business Forum. It would be a pleasure to look into your options for using your own modem. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.

• Click "Sign In" if necessary 
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
• - An "Comcast Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it