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bobfa's profile



3 Messages

Sun, Jul 5, 2020 2:00 PM

Help Swapping out rental modem and dropping static IP addresses



What is the best way to do this.  I no longer need the Static IP addresses on my account and want to return the rental modem and swap in my own, please





Official Employee


518 Messages

10 m ago

Thanks so much for taking the time to reach out to us regarding request for changes to the account. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I am happy to help in removing the static IP address for you and assist with any questions or concerns regarding adding a customer owned modem to the business account. Can you please reach out through private message with your first and last name, business service address and account number or phone number? I