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jsb's profile

Visitor

 • 

2 Messages

Mon, Mar 16, 2015 1:00 PM

DPC3939B unable to log in to the utility manager

Hello,

 

I've used the http://10.1.10.1 to try and log in to change some settings and all I get is the repeat error message in my browser "This Web Page Is Not Available". I don't ever get to the log in page. Any ideas? Any help appreciated.

Responses

Advocate

 • 

1.4K Messages

6 y ago

Hello jsb and welcome,

 

You must be connected to the DPC using any computer via an Enet cable connected to one of the LanPorts 1-4 on back of DPC. If you are still having the same issues, please let us know.

 

Hope this helps you out.

Visitor

 • 

2 Messages

6 y ago

Yes that is how I am trying to connect and am unable to do so.

Administrator

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1.9K Messages

6 y ago

Hi jsb.  Please send me a private message with the business account number along with the router mac address and I will investigate the issue.

 

Thank You