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New Contributor

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3 Messages

Sun, Apr 24, 2022 9:45 AM

Cradlepoint connection pro does it have wireless?

Good morning,

New Comcast Business customer here. I'm in IT so I understand some stuff, but certainly not trying to cheat the system.

My question is; the Cradlepoint CP2 Cellular switch has a wireless light, but it's not lit up.

My setup:

Comcast Business Gateway>>Cradlepoint WAN going to LAN of Gateway>>Vital devices plugged into LAN of Cradlepoint.

If the internet goes out, I have no wireless, only wired connections.  Is this how it's sold?

Official Employee

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11 Messages

2分前

Good morning @user_469a3e and thank you for visiting our Comcast Business forums for help. Are you showing Connected for the Backup Ready?  https://comca.st/39fkx0T

New Contributor

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3 Messages

2分前

Within my account, Connection Pro says "Your request for Comcast Connection Pro service is in progress, Please login again for more updates.  But the 4G portion of the setup does work because when I disconnect the LAN from Gateway to WAN of Cradelpoint, anything plugged into the LAN of Cradlepoint still has an internet connection via 4G.

Service was connected on 4/21/22 in the am.

Official Employee

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11 Messages

Thank you, you may need to go through https://comca.st/3OvWT0d to set up the wireless portion. Please let me know if this helps.