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s_elem's profile

New Member

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2 Messages

Wed, Jun 5, 2019 12:00 PM

Business Internet Gateway - password reset

Changed router password from default and now can't login.

Any way to get it reset so I dont have to perform a hard reset?

 

Thnaks.

Responses

Official Employee

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398 Messages

2 years ago

Hey s_elem and welcome to the forums! Yep, we can reset the password for you! Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number. 

New Member

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2 Messages

2 years ago

Did it go through?

I got an error message when I hit Send saying I had reached my limit of Private message?

 

Administrator

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261 Messages

a year ago

Hello, I hope your day is going well. I just wanted to send you a quick message because I noticed we never replied to this message.  How is your equipment working? 

Administrator

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261 Messages

a year ago

Hello, I hope your day is going well. I just wanted to send you a quick message because I noticed we never replied to this message.  How is your equipment working?