Why can't I manage my PTR records?

I'm just curious why I can't manage my own PTR records like I can A, CNAME, etc?

John can I request a change through you?

Thanks!

Todd

Responses

Accepted Solution

train_wreck

Gold Problem solver

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610 Messages

10 years ago

@Comcast_Jon wrote:
Hello train_wreck,

Thank you for your post!

You are welcome! 🙂

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Accepted Solution

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello Banjo,

Welcome to the forum and thank you for that detail message.

PTR/RDNS has been setup as per request, but please allow 12 hrs for DNS entry propagation.

Thank you

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train_wreck

Gold Problem solver

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610 Messages

10 years ago

Because the IP address is technically owned by Comcast, so they control it. That was what I was told. And yes, Comcast_John or a well-trained CSR can change it for you.

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello Todd_D,

Train_Wreck is correct on his reply to you.

If you want a RDNS/PTR setup please send me the following information via private message.

Your Full name

Your Account number

RDNS/PTR entry information - (EX: xx.xx.xx.125 --> mail.mydomain.com)

Thank you

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello train_wreck,

Thank you for your post!

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Banjo

New Member

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1 Message

10 years ago

0