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Thursday, October 11th, 2018 10:00 AM

Using Comcast to provide and manage dns service for our own in-house web server(s)

We are considering upgrading our business  internet package (currently starter with one static IP and no other features.)


We want to:

a- use Comcast offer "custom domain name - free for one year through Comcast."

b- Add one email account, hosted by Comcast


Before we sign up, can someone confirm that Comcast can:

a- get our custom domain ....,

b- set it up for the one email acct. we purchase as

c- provide DNS service for a server we host named and potentially a second server in the future called


From looking at PTR update request messages in the forum.... if we can use Comcast DNS for our own servers, is it safe to assume that we users make PTR requests to Comcast and Comcast does the entries and changes?


Thanks in advance to anyone who can answer these questions.

Gold Problem solver


421 Messages

6 years ago

Hi and thank you for reaching out, CFDO10! Welcome to the forums! I can assist with all of this. Please click on my handle (Comcast_Gina) and send me a Private Message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number to get started.