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jbenjamin's profile

New Member

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2 Messages

Wednesday, January 2nd, 2019 7:00 AM

updating static IPs

we recently moved from 5 static IPs to the 13 offered from Comcast.  When I log in to our account, I see the new IP range, but our modem is still using the old range.  How do I update the modem/gateway to reflect the new IP range?

 

thanks in advance.

 

j

Official Employee

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56 Messages

6 years ago

Thank you for reaching out to us about your account and IP addresses. If you are ready to change your IP addresses over to the larger IP block we can help you do that. Please send me a private message so we can proceed.