updating PTR record

We need to have our PTR updated ASAP. Please advise

Responses

Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello LibertyMuseum,

Welcome to the forum.

Please send me the following information via private message, so I may assist.

1. Your Full Name

2. Your Account Number

3. DNS entry - EX: aaa.bbb.ccc.ddd -> mail.mydomain.com

Thank you

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LibertyMuseum

New Member

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2 Messages

10 years ago

Hi John,

I would like reverse dns for our email server to point to (edited for account security)

Thanks,

Bob

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Comcast_Jon

Administrator

•

1.5K Messages

10 years ago

Bob,

I've received your message.

As I have replied we cannot set RDNS for IP-Range that does not belong to Comcast.

If you can please send us your mail server information so we may further assist.

Thank you

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