Update Comcast Business WHOIS Info

@Comcast_Amir​ Yes, I need to make a change to this IP info. Please let me know how to proceed.

Thank you!

Customers with Business Enterprise accounts or a /29 or larger IP block, with the block dedicated to their private Name Servers, can have their Business name and contact information listed in the ARIN database.  If the IP block is not dedicated to your Name Servers, then a Comcast Static IP address pointing to your domain is required for this type of change. We cannot make this change for dynamic IP addresses or /30 IP Scopes.

@Comcast_Amir​ 

Hi Amir, I do have a static /29 block so would like to update the contact information to be listed. 

Thank you

Got it, we will need to create a ticket for our tier 2 team to get this changed for you. Can you please send us a private message with your full name, business name, and the address for the business? 

"Searching for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon or https://comca.st/3kajO4e
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
•  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
•  - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

@Comcast_Amir​ 

Hi Amir, this is a comcast business account, I do not have an xfinity account. I tried creating one but it just redirects me to the comcast business site. Due to this, I can't follow the procedure you provided here.

Thank you