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Transfer Domain Away From Comcast
Hello!
I have a domain at spokanegreenleaf.com that I would like to transfer away from Comcast to Godaddy. When I look at your forum, I see these instructions:
- Sign into the Business Class Portal as a Primary Manager and select Websites from the Manage Services menu.
- Select the Edit website link from the menu of the left side to load the Sitecontrol window.
- Select the Domain Name link under Manage Services to load the Domain Names page.
- Click Edit to the right of the domain to be transferred.
- The Domain Summary screen will load.
- The Auth Info Code and Domain Lock status are shown on this screen.
- Note the Auth Info Code so that the customer can provide it to their desired registrar.
- If the Domain Lock Status shows Locked, click edit to disable the lock.
- Once the lock is disabled, the customer can provide the Auth Info Code to their desired registrar who will then complete the registration transfer.
Here are my two issues:
- When I get to the Domain Names page, I only see a "More Info" or a "Edit DNS" option.
- When I click "Edit DNS" I do not see any Auth Info Code or Domain Lock Status on that screen. I only see DNS Records
Please let me know what I have to do to complete this process. Thank you!
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