New Member
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2 Messages
Static IP on ARRIS Modem with Sonicwall Router?
Hi. I was told by a Comcast representative that I cannot configure my own modem and router setup to handle the static IP that I am paying them for. Is this true? I will be using an ARRIS 6190 and Sonicwall 210tz. I am VERY familiar with the Sonicwall routers and know how to configure it....just not sure if the ARRIS modem needs configuration as well....I know I will have to call comcast with it's serial number to activate it. I am paying for the 250 Mbit Business connection. Advice?
Groong
New Member
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2 Messages
9 years ago
So is it worth the upgrade to the ARRIS? Will having it and my own router get better results?
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
Yes, that is correct. Comcast only allows static IP traffic to/from leased Comcast gateways on their network. Retail modems cannot be used.
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
You can't upgrade to the Arris. Comcast will only provision static IPs to rented modems. As of now, the models available are:
SMC SMCD3G
Netgear CG3000DCR
Cisco DPC3939B
Cisco DPC3941B
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