Static IP Configuration
the company I work for relocated their offices and was assigned a new static IP and Comcast router. I've read that the static IP is configured when the router is installed but I don't recall seeing it in the router settings. I also factory reset the Comcast router because I put it in bridge and couldn't figure out how to get it out of bridge mode. Would Comcast need to reconfigure the static IP for me or is that something I can do? If so, where would I input the static IP in the router settings? The static IP that was assigned is something like 50.211.xxx.xxx and is this a public static IP or considered private? I would think public due to only having one.
The end goal is to get the static IP to route through our Cisco ASA firewall and provide internet access to the workstations. That's a whole other can of worms but for now I just need to understand where this static IP needs to be.
Thank you in advance!
4 months ago
Thank you for reaching out to Comcast business. Please find the following two links helpful:
Comcast Business Static IP overview: https://business.comcast.com/help-and-support/internet/using-a-static-ip/
Configuring local area network (LAN) IP addressing: https://business.comcast.com/help-and-support/internet/comcast-business-static-ip-local-area-network/
There is also this discussion that you might find useful: https://forums.businesshelp.comcast.com/conversations/equipment/bridge-mode/5fe0a5afc5375f08cd83256a
New problem solver
4 months ago
Hi Green_T, I've been through a bit of this — so, two things.
In bridge mode, one and only one device can be connected to the gateway, and I believe that device therefore gets your Comcast gateway DHCP IP address (not the static, even if you only have one). Someone can correct me on this if I'm wrong.