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acapps

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1 Message

Wednesday, September 19th, 2012 8:00 AM

smtp; 554 rejecting banned content

How do I resolve the above error on an out going email?

Outgoing mail server: smtp.ch3.comcast.net

Server Port (SMTP) 587

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Updated 

12 years ago

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CC_John

Retired Employee

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1.9K Messages

12 years ago

Welcome ACapps.   I apologize for the inconvenience.  We can look into this.  We need a bit more info in order to proceed. 

Are you getting the error on all of your outbound mail?  If not what domains are failing, ex: you@yahoo.com, you@live.com.

What mail client are you using, Outlook 2007, macmail, Barracuda, etc..?  Are you getting the same error if you use port 25 and/or port 995?  Did this begin with the initial setup of your Business Class email account?  

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