Skip to content
U

New Member

 • 

2 Messages

Sun, Aug 8, 2021 7:50 PM

Service installed, RDNS Not working

Good day,

I'm having serious issues getting Comcast to set up my reverse DNS. My local primary DNS, web and mail servers are dead in the water without it, as I'm self-hosted.

There is a "Tier II" ticket open for this issue. However, it has been nearly the full 24 hours since I opened it and there has been no response. Kind of makes me wonder why, considering R-DNS is hardly rocket science (translation -- It should only take minutes to correct, once I speak with someone who actually KNOWS NETWORKING!)

So -- Can anyone assist? I'll leave this thread open in my browser for the rest of Sunday.

Thanks.

Official Employee

 • 

34 Messages

4 m ago

Hi user_fc3678, thank you for taking the time out to create a post in regard to this concern. We understand your time is valuable so I'd be happy to provide an update on your tier II ticket for your reverse DNS issues. To better assist you could you please send me a private message with your full name, street address, and your ticket number?