Visitor
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2 Messages
Reverse DNS
Hello. I was having issues with emails going into spam no matter what domain. I was told that Comcast might need to throw me into the reverse DNS for things to work so important emails don't get found in someone's Google spam box.
If that's the case do I need to give you all of my domains (all on the same IP) or just the server address? Thanks!
Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello AdamE,
If you need reverse DNS entries for your static address.
Please send me the following information via private message.
1. Your Full Name
2. Your Account Number
3. DNS entry information - EX: aaa.bbb.ccc.ddd --> mail.mydomain.com
Thank you
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
AdamE,
Thank you for the information.
I've updated entries as requested.
Please allow 6 hrs for DNS propagation.
Thank you
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Comcast_Jon
Administrator
•
1.5K Messages
10 years ago
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