Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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3 Messages
Thursday, January 15th, 2015 9:00 AM
Reverse DNS
I need to request a reverse DNS entry. I have the company name, account number, and IP/DNS information. But I don't know where to submit that request. Could some one point me in the right direction to submit that request?
Thanks,
Steven Lauber
[Removed]
Question
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Updated
10 years ago
3.9K
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Responses
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello trailheadnw welcome to the forum,
Feel free to send me a private message with that information and I can get a ptr set up for you.
Thank you
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trailheadnw
New Member
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3 Messages
10 years ago
Just sent you a private message
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CC_Jacob
Official Employee
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869 Messages
10 years ago
I have received your private message and your requested entry has been placed. Please let us know if you have any further questions.
Thank you
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lacoursj
New Member
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2 Messages
10 years ago
Hi,
Call me a dunce, but I can't figure out how to send you a PM. I just registered ten minutes ago... am I restricted to PM for some time? At any rate some !@$#@ spam nazi company has decided to treat my outgoing invoices as spam because I don't have a PTR record. Please contact me for the IP and desired PTR so I can tell them to shut up.
Thanks,
Jeff
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lacoursj
New Member
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2 Messages
10 years ago
Helllooooooo...... does support exist?
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello Jeff,
Sorry for the delay in replying your post.
I've just sent you a pm with the necessary information to set up the PTR.
Thank you
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Jeff,
I've received your message and updated the PTR/RDNS as requested.
Thank you for your patience.
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
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