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trailheadnw's profile

New Member

 • 

3 Messages

Thu, Jan 15, 2015 9:00 AM

Reverse DNS

I need to request a reverse DNS entry.  I have the company name, account number, and IP/DNS information.  But I don't know where to submit that request.  Could some one point me in the right direction to submit that request?

 

 

Thanks,


Steven Lauber
[Removed]

 

Responses

Official Employee

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869 Messages

6 y ago

Hello trailheadnw welcome to the forum,


Feel free to send me a private message with that information and I can get a ptr set up for you.

 

Thank you

I no longer actively support the Comcast Business Forum. If you have questions related to your Comcast Business Services please start a new post. 

New Member

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3 Messages

6 y ago

Just sent you a private message

Official Employee

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869 Messages

6 y ago

I have received your private message and your requested entry has been placed. Please let us know if you have any further questions.

 

Thank you

I no longer actively support the Comcast Business Forum. If you have questions related to your Comcast Business Services please start a new post. 

New Member

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2 Messages

6 y ago

Hi,

 

Call me a dunce, but I can't figure out how to send you a PM.  I just registered ten minutes ago... am I restricted to PM for some time?  At any rate some !@$#@ spam nazi company has decided to treat my outgoing invoices as spam because I don't have a PTR record.  Please contact me for the IP and desired PTR so I can tell them to shut up.

 

Thanks,

 

Jeff 

New Member

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2 Messages

6 y ago

Helllooooooo...... does support exist?

Administrator

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1.5K Messages

6 y ago

Hello Jeff,

 

Sorry for the delay in replying your post.

I've just sent you a pm with the necessary information to set up the PTR.

 

Thank you

Administrator

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1.5K Messages

6 y ago

Jeff,

 

I've received your message and updated the PTR/RDNS as requested.

 

 

Thank you for your patience.

Administrator

 • 

1.5K Messages

6 y ago

Post moved for better visibility.

Administrator

 • 

1.5K Messages

6 y ago

Post moved for better visibility.