Reverse DNS Delegation (PTR)

I've tried calling into customer support--they seem to have no concept of a delegation. They asked for my mail server address? Later I find they created a PTR record for an IP I gave them, pointing to my mail server,...? There is clearlty a misunderstanding.

I simply want all reverse requests for my /29 to be forwarded to my two DNS servers. It looks like there's another thread with the exact request coming from 'pflog' and being responded to by "Comcast_John".

I would like the same change to be made for my /29. Is there anything I need to do other than get John to see this thread? 😄

-Brian

Responses

Comcast_Jon

Administrator

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1.5K Messages

11 years ago

Hello bmiller,

Welcome to the forum.

In order to proceed with the request our IP Engineers will need the following information:

1.Your full name

2. Account number

3. IP Scope

4. Server information (ex: ns.yourdomain.com)

Please send it to me via private message and I will contact the appropriate department.

Thank you

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bmiller

New Member

•

4 Messages

11 years ago

Hey Jon,

Thanks for your help on this. I sent you a PM with my info.

-Brian

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Comcast_Jon

Administrator

•

1.5K Messages

11 years ago

Hello Brian,

IP-Delegation has been update as per request.

Please check your PM Inbox for the information.

Thank you

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bmiller

New Member

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4 Messages

11 years ago

Looks good! Thanks for your help, Jon.

-Brian

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bmiller

New Member

•

4 Messages

11 years ago

Just ran a few tests and I've confirmed my /29 has been delegated via RFC2317.

Looks good! Thank you!

-Brian

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Comcast_Jon

Administrator

•

1.5K Messages

11 years ago

Glad to be of assist Brian!

If you have any other question or would like to share your insight on the forum please feel free.

We look forward to your contribution and thank you.

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