Skip to content
SRodriguez's profile

New Member

 • 

3 Messages

Wednesday, December 3rd, 2014 12:00 PM

Request for updating PTR record

We need to have our PTR updated ASAP. Please advise.

Accepted Solution

Administrator

 • 

1.5K Messages

10 years ago

Hello SRodriguez,

 

Welcome to the forum.

I've received your pm for PTR entry request.

Record has been updated as request, but please allow 12 hrs for entry propagation.

 

 

Thank you

Retired Employee

 • 

1.9K Messages

10 years ago

Please send me a private message with the IP address, mail server name or domain name and your account number.

Administrator

 • 

1.5K Messages

10 years ago

Glad to be of assist.

If you have any other question or can help the community, please post.
We look forward to your presence in the forum!


Thank you

New Member

 • 

3 Messages

10 years ago

Updated PTR already started propagating, thanks for your help.

New Member

 • 

1 Message

10 years ago

sorry i'm new here and i'm not sure how to post a new message. I need my PTR record updated as well for my mail server. How do I go about doing this?

New Member

 • 

3 Messages

10 years ago

I think you have to post your request for a moderator to help you.

Official Employee

 • 

869 Messages

10 years ago

Hello rjhine71 Welcome to the Forum,

 

If you need a PTR record entered feel free to send me a private message with your account number, IP address and requested entry. If you need help sending a private message here is a previous thread that might help. http://forums.businesshelp.comcast.com/t5/Billing-Customer-Service/How-do-I-send-a-private-message/m-p/20361#M1288

 

Thank you

Administrator

 • 

1.5K Messages

10 years ago

Post moved for better visibility.