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Saturday, September 7th, 2024 11:09 PM
Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!
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Accepted Solution
Official Employee
15 Messages
29 days ago
Lonewolf thank you for using the Community Forums page. I would be happy to see what we can do to assist you with your email server concerns.
Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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@Comcast_Marcus Appreciate the help. DM sent.
Accepted Solution
Comcast_Marcus
Official Employee
•
15 Messages
29 days ago
Lonewolf thank you for using the Community Forums page. I would be happy to see what we can do to assist you with your email server concerns.
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
Xfinity Community Forum
Need Help? Find Solutions, share knowledge and get answers from customers and experts.
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