Request for a PTR record

Lonewolf thank you for using the Community Forums page. I would be happy to see what we can do to assist you with your email server concerns.

Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary 

• Click the "Direct Messaging" icon in the top right corner

• Click the "New message" (pencil and paper) icon 

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 

• - An "Comcast Business" graphic replaces the "To:" line 

• Type your message in the text area near the bottom of the window 

• Press Enter to send it

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