Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Visitor
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2 Messages
Thursday, April 4th, 2019 9:00 AM
RDNS update
I need to update a few records for my RDNS, but the system won't let me send a private message. What should I do? I have multiple records to update so I prefer to send a list someplace rather than call in.
Question
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Updated
6 years ago
1.5K
3
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Responses
Accepted Solution
Comcast_Ken
Official Employee
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128 Messages
6 years ago
fox, thanks for reaching out. FYI, you can't send a private message until you've posted publicly. You should be all set now. If you click my name and then click "send me a private message", you should be able to do so. We'll tackle your rDNS requests.
KenF
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fox
Visitor
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2 Messages
6 years ago
This is to @comcast_gina about my RDNS update, i can't send a private message again and I would like to send the information you requested
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CCMichaelM
Visitor
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226 Messages
6 years ago
Hey Fox.
I'm sorry that you're having trouble sending a private message. Have you tried clicking on "Send this user a private message" on the right side of the window when visiting one our profiles?
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