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tcsllc

New Contributor

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3 Messages

Thu, Oct 8, 2015 9:00 AM

PTR Request

Who can I message to setup a PTR Reqeust please?

Question

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Updated 

4 m ago

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TurboAAA

New Member

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1 Message

6 y ago

I second this thread, I need reverse DNS entries for the company I work for and the support line is telling me the Comcast Technical Support phone number is no longer in service.

 

Fianlly got through to support, my reverse DNS record request was submitted.

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tcsllc

New Contributor

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3 Messages

6 y ago

It looks like you can message a moderator but which one do I message?

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tcsllc

New Contributor

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3 Messages

6 y ago

Thanks. I just sent him a PM

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train_wreck

Gold Problem solver

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610 Messages

6 y ago

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bilturner

New Contributor

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1 Message

4 m ago

Hello

I would like to request a PTR record be created for my business email server.

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Comcast_Billie

Official Employee

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29 Messages

Hello and thank you for taking the time to reach out to us here on our Business Forums. I can definitely assist you with this request. I do want to mention that the thread you have replied to is 6 years old. We absolutely value your business and would hate to miss a request like this, in the future I would recommend creating a new topic with your question to make sure it doesn't slip through the cracks so to speak. Please send us a direct message with your name and service address to ComcastBusiness by clicking the chat icon at the top right of the page.

 

To send a direct message you may need to:

Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "ComcastBusiness" in the "To:" line and select "ComcastBusiness" from the drop-down list which appears. The "ComcastBusiness" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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4 m ago

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