I second this thread, I need reverse DNS entries for the company I work for and the support line is telling me the Comcast Technical Support phone number is no longer in service.
Fianlly got through to support, my reverse DNS record request was submitted.
Hello and thank you for taking the time to reach out to us here on our Business Forums. I can definitely assist you with this request. I do want to mention that the thread you have replied to is 6 years old. We absolutely value your business and would hate to miss a request like this, in the future I would recommend creating a new topic with your question to make sure it doesn't slip through the cracks so to speak. Please send us a direct message with your name and service address to ComcastBusiness by clicking the chat icon at the top right of the page.
To send a direct message you may need to:
Click "Sign In" Click the "direct message" icon Click the "New message" (pencil and paper) icon Type "ComcastBusiness" in the "To:" line and select "ComcastBusiness" from the drop-down list which appears. The "ComcastBusiness" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
TurboAAA
New Member
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1 Message
9 years ago
I second this thread, I need reverse DNS entries for the company I work for and the support line is telling me the Comcast Technical Support phone number is no longer in service.Fianlly got through to support, my reverse DNS record request was submitted.
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tcsllc
New Contributor
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3 Messages
9 years ago
It looks like you can message a moderator but which one do I message?
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tcsllc
New Contributor
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3 Messages
9 years ago
Thanks. I just sent him a PM
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
Try here:
http://forums.businesshelp.comcast.com/t5/user/viewprofilepage/user-id/10120
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bilturner
New Contributor
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1 Message
4 years ago
Hello
I would like to request a PTR record be created for my business email server.
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