![](https://sprcdn-assets.sprinklr.com/1110/28d52480-9314-45d7-ad76-a6df9307c9c9-2649923828.png)
Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
•
1 Message
Monday, October 2nd, 2023 5:14 PM
PTR Record
We need to have a PTR Record created for our static IPs. We called support and they were unable to assist. Any chance this can be created?
Thanks.
Question
•
Updated
11 months ago
36
1
0
Responses
Comcast_Angie
Official Employee
•
26 Messages
11 months ago
@user_1aef42, Thank you for reaching out with your question. We can take a closer look to see what we can do. Please send us a DM with your name and full address by doing the following:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0