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gregm_gbm's profile

New Member


5 Messages

Monday, October 7th, 2019 8:00 AM

PTR Record

I am very dissatified with Comcast Business Phone support.  I have spoken with 3 different support representatives and not 1 had any idea what I was talking about.  I am hoping the support form can help us.


We have 2 customers that we need PTR records created for.  Can someone assist?



261 Messages

5 years ago

I would love to assist you in setting up those PTR records. Can you please reach out through private message with your first and last name, the full service addresses and account numbers that you need the records set up on? -Comcast _Michelle

Problem solver


144 Messages

5 years ago

Hi there, and thank you for taking the time to share your feedback. You've reached the right place, and my goal is to change your experience. Can you please send me a private message with the last four of the account number and/or last statement balance, your full name, phone number, and service address including city, state, and zip code? –Rob K.