PTR Record

Jacob, I need to have A PRT record added. Who do I contact to make this happen?

Thank you

Responses

Accepted Solution

Comcast_Jon

Administrator

•

1.5K Messages

9 years ago

Hello mfrederick,

Welcome to the forum.

Please send me the following information via pm (private message), so I may assist.

1. Your Full Name

2. Your Account Number

3. DNS entry - EX aaa.bbb.ccc.ddd -> mail.mydomain.com

Thank you

0

Comcast_Jon

Administrator

•

1.5K Messages

9 years ago

Hello mfrederick,

Thank you for sending the require information.
PTR/RDNS has been setup as per request, but please allow 6 hrs for DNS entry propagation.

Thank you

0

arkestra

New Member

•

1 Message

9 years ago

I require PTR Records as well. Please let me know if you would be able to help.

0

roddog71

New Member

•

1 Message

9 years ago

I also need to setup a PTR Record for my account for my e-mail server:

[Removed for account security]

0

shadmin

New Contributor

•

3 Messages

9 years ago

Original post: >> Same thing here - I would like a PTR record for my static IP address.

I was able to get help through the Live Chat feature from the account page - that worked great. Just have your IP and DNS name ready.

0

VanBruce

Visitor

•

1 Message

8 years ago

I also need to setup a PTR Record for my account for my e-mail server:

[Removed for account security]

0

CC_Jacob

Official Employee

•

869 Messages

8 years ago

Hello Van bruce,

Your requested PTR entry has been completed. In the future please send me a private message with your account number to insure account security.

Thank you

0