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New problem solver

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24 Messages

Tue, Mar 2, 2021 9:05 PM

PTR record update

I have 1 or more IPv6 PTR records that need updating.

Apparently upgrading my speed resulted in a different IPv6 network being delegated to my LAN.

Responses

Official Employee

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13 Messages

2 m ago

Thanks for contacting us. When you're ready, please click on the secure link below to connect with a specialist. You may need to disable any pop-up blockers to start your chat. 
https://comca.st/3e3bdNS

New problem solver

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24 Messages

2 m ago

I get "Sorry, this link is no longer valid". I've disabled popup blocking.

Official Employee

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2 Messages

Sorry the link is not working, instead please click the "message" icon in the upper corner, then search the name Comcast Business to connect with us. Please provide your full name and service address to get started.

I am no longer actively supporting the Comcast Business Forum as an Official Employee

New problem solver

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24 Messages

2 m ago

I started a conversation describing what needs to be changed.

Official Employee

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13 Messages

We would love to help you with this, to move forward I will need to gain access to your account. Please click the "message" icon in the upper corner, then search the name Comcast Business to connect with us then provide your full name and service address to get started. Thank you :)