New Member

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4 Messages

Tuesday, January 7th, 2025 5:33 PM

PTR Record Request

I need to request PTR Records for my static IP addresses. How do I make that request?

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Official Employee

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48 Messages

2 years ago

Howdy Chains

Thank you very much for the post! We can help to submit a ticket to request the reverse DNS, traditionally the request takes around 72 hours to be completed. I see here that we have the private message, I am going to circle back with you there to set up the ticket. 

New Member

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4 Messages

this still is not completed... Please escalate!

New Contributor

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1 Message

15 days ago

Please set the reverse DNS / PTR record for my static IP 96.71.3.204 to relay.cloudpagemail.com. The forward A record already resolves to 96.71.3.204. Yahoo is rejecting outgoing email with “550 5.7.25 Forward-confirmed reverse DNS failed.”

Official Employee

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53 Messages

 

user_e9a4e5 Hello! Thank you for reaching out. We'll be happy to help you with this. When you can, please send a Direct Message to us so we can get this started.

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