Skip to content
P

New Member

 • 

1 Message

Saturday, January 4th, 2025 3:03 AM

PTR Record Request

I need to request PTR Records for my static IP addresses. How do I make that request?
TIA

Official Employee

 • 

33 Messages

16 days ago

Pasquina

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:

  • Click "Sign In" if necessary 
  • Click the "Direct Messaging" icon in the top right corner
  • Click the "New message" (pencil and paper) icon 
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business"  
  • - As you are typing a drop-down list appears. Select “Comcast Business" from that list 
  • - A “Comcast_Business" graphic replaces the "To:" line 
  • Type your message in the text area near the bottom of the window 
  • Press Enter to send it

(edited)