Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Visitor
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1 Message
Saturday, January 2nd, 2021 2:00 PM
PTR Record Request
Hello,
I need a PTR record added for my static IP, please advise as to who I should private message to provide my details.
Thanks,
Mike
Question
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Updated
4 years ago
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Responses
CC_Michelle
Official Employee
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526 Messages
4 years ago
Thanks so much for taking the time to reach out to us regarding your PTR request. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to ensure that we get these PTR records updated for you. Can you please reach out through private message with your first and last name, business service address and account number or phone number?
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