
Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Contributor
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6 Messages
Wed, Jun 30, 2021 9:44 PM
PTR Record Needed
Hello,
I need a PTR record created. How do I go about that?
Thank you.
Paul
Question
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Updated
1年前
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Responses
Comcast_MichaelB
Official Employee
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13 Messages
1年前
Hi there Paul! Thank you reaching out. I know how important it is to obtain a PTR record. PTR or pointer records are also called reverse DNS records because they are used to point an IP address back to a domain name which is the reverse function of an A record. Are you looking to obtain this information?
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user_72a842
New Contributor
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6 Messages
1年前
Yes. I have an on-premises mail server and static IP from Comcast and I need to have the PTR record added.
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user_72a842
New Contributor
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6 Messages
1年前
Xfinity Live is the only item that shows up when I search in chat. I don't see Xfinity Support.
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user_72a842
New Contributor
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6 Messages
1年前
These are the options that appear when I type "Xfinity Support"
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