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Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Contributor
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6 Messages
Tuesday, February 23rd, 2021 11:13 PM
PTR Record needed
Hi there, I need a PTR DNS Record for one of our static IP's.
How to do that?
Thank you,
Juergen
Question
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Updated
4 years ago
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Responses
AmmoInc
New Contributor
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7 Messages
4 years ago
I need one edited as well.
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Comcast_Dena
Official Employee
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76 Messages
4 years ago
Hello and thank you for reaching out to us. I can assist you with your account! In order to get started can you please send me a private message with your full name, business name and service address? To send a private message, click my name "ComcastDena", then click "send message".
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AmmoInc
New Contributor
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7 Messages
4 years ago
Sorry Dena, but there is no SEND MESSAGE option and your name doesn't appear in the address listing to send a message to like other Comcast employees.
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AmmoInc
New Contributor
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7 Messages
4 years ago
I would do just that, but any Comcast person currently active has no SEND MESSAGE button, where all of the Comcast folks that haven't had any activity in days do have the SEND MESSAGE button. Sending a message to those people, however, is useless if they aren't online.
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AmmoInc
New Contributor
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7 Messages
4 years ago
Yours doesn't have a send message either. I could message one of those other accounts that haven't been online lately...but the results are poor:
I sent one to Comcast_Jon 2 days ago...no response.
I sent one to Comcast_Michelle 2 days ago...no response.
(edited)
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