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Tuesday, January 25th, 2022 11:47 PM

PTR Record for EDI Fiber

We have a Comcast EDI Fiber circuit and would like to create a PTR Record for our public IP address. What is the process for getting a PTR Record created?

Official Employee


17 Messages

2 years ago

Hello, @FP_Prop. Thank you for reaching us here on the Xfinity Business Forums for help to create a PTR record. It can be helpful for your public IP address and we're happy to assist. Please send us a direct message with your full name, business name, full address, and phone number. You can do so by clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message. Thank you!