PTR or rDNS to Fix Sending Email

Thank you for reaching out to us on our business forums @user_39dd56! Our team can certainly assist with this request! To get started, please send us a direct message with your full name, business name, full address, and last four digits of your account number or full phone number. To send a Direct Message:

1. Click "Sign In" if necessary
2. Click the "Direct Messaging" icon in the top right corner
3. Click the "New message" (pencil and paper) icon
4. The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
   • As you are typing a drop-down list appears. Select "Comcast Business" from that list
   • An "Comcast Business" graphic replaces the "To:" line.
5. Type your message in the text area near the bottom of the window
6. Press Enter to send it