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william_turner's profile

New Contributor

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7 Messages

Thursday, December 2nd, 2021 12:46 AM

Need Reverse DNS PTR/NS's added to Business Internet static IP's.

We're running our own DNS, MAIL, & OTHER services. Need PTR's (Reverse DNS) inserted for several email and other domain names.

Requesting help from one of the Comcast Business techs who monitor the forums.

Thanks in advance.

Contributor

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49 Messages

2 years ago

Hi william_turner, thank you for reaching out to us here with this concern. We are happy to assist you with help you with adding reverse DNS to your set up. To get started with this could you please send us a priviate message with your full name and the address of your business? 

New Contributor

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7 Messages

2 years ago

How do I send a private message?

Gold Problem solver

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49 Messages

Hi! Please send us a private message with your name, business name, and service address to "Comcast Business" by clicking on the chat icon at the top right of the page. 

I no longer work for Comcast

New Contributor

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7 Messages

@Comcast_Morgan

Does this look like the correct place to send my information?

 

Gold Problem solver

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49 Messages

That's correct! I just saw your direct message come through. I will reply back, just to make sure you're able to receive it. Let me know if not. 

I no longer work for Comcast

Visitor

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2 Messages

@Comcast_Morgan I also need a Reverse DNS/PTR record step is this something you can help me with? Thanks

Contributor

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18 Messages

Hello. Thank you for taking time out of your day to reach out to The Digital Care Team. For help with a reverse DNS please call 1-800-391-3000. 

I no longer work for Comcast.