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william_turner's profile

New Contributor

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7 Messages

Thu, Dec 2, 2021 12:46 AM

Need Reverse DNS PTR/NS's added to Business Internet static IP's.

We're running our own DNS, MAIL, & OTHER services. Need PTR's (Reverse DNS) inserted for several email and other domain names.

Requesting help from one of the Comcast Business techs who monitor the forums.

Thanks in advance.

Official Employee

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41 Messages

7分前

Hi william_turner, thank you for reaching out to us here with this concern. We are happy to assist you with help you with adding reverse DNS to your set up. To get started with this could you please send us a priviate message with your full name and the address of your business? 

New Contributor

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7 Messages

7分前

How do I send a private message?

Official Employee

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47 Messages

Hi! Please send us a private message with your name, business name, and service address to "Comcast Business" by clicking on the chat icon at the top right of the page. 

New Contributor

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7 Messages

@Comcast_Morgan

Does this look like the correct place to send my information?

 

Official Employee

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47 Messages

That's correct! I just saw your direct message come through. I will reply back, just to make sure you're able to receive it. Let me know if not.