Hi there ussp! Welcome to the forums and thank you for reaching out! Yes, we can set up PTRs and they should reflect on Comcast servers in approximately an hour and 12 to 24 hours for full worldwide propagation. Please click on our handle (ComcastBiz_Support) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), to verify each account we'll be modifying the PTRs on, as well as the IPs and the respective domains they need to point to.
Oh no! I am sorry to learn that you are not able to send any further messages. May I ask why you are not able to send any further private messages? -Gabriel
ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Hi there ussp! Welcome to the forums and thank you for reaching out! Yes, we can set up PTRs and they should reflect on Comcast servers in approximately an hour and 12 to 24 hours for full worldwide propagation. Please click on our handle (ComcastBiz_Support) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), to verify each account we'll be modifying the PTRs on, as well as the IPs and the respective domains they need to point to.
-Gina
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ussp
New Contributor
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11 Messages
5 years ago
Apparently I cant send any further private messages...
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ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Oh no! I am sorry to learn that you are not able to send any further messages. May I ask why you are not able to send any further private messages? -Gabriel
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ussp
New Contributor
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11 Messages
5 years ago
Was finally able to send.
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ussp
New Contributor
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11 Messages
5 years ago
I'm still waiting for this to be completed......
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