Need IPv6 PTR record created - talked to 4 CSRs already!!
I need a PTR record created for one of my IPv6 addresses. I know this is possible because I have called in the past for different accounts to have it created, and I see multiple posts on this forum of people having it created. As well, I have had one created for my IPv4 address. Now I need one for IPv6.
I have called in 4 times (!!!!) to try to have this record created. Each time, the rep has shown absolutely zero knowledge of what a PTR record is (one rep though the "IP Address" was my mailing address.... seriously are these people trained at all?? This is supposedly "business" service......). Each rep has ended the call by saying that it was "not possible".
Can someone help me with this please? Quite frustrating.