need help seeing if IP is being blocked by Comcast

I have a scenario in which I believe an external IP address is being blocked by Comcast, but I need help finding out is this is the case. I have a VPS server which until a couple of days ago connected to a nfs server that is one of my Comcast static IPs. Yesterday i discovered that I can't reach any of my static IPs from my VPS, which is what is making me believe the VPS is blocked. So, anyone know how I go about finding out if thats' the case?

thanks!

Responses

Comcast_Amira

Official Employee

•

43 Messages

10 months ago

Hello @jbenjamin! Thanks for taking the time to reach out to our team on our Business Forums. We appreciate you being a business customer with us and my team would love to help. To best assist you with further looking into this, please send us a Direct Message. Here are the detailed steps to direct message us:

Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there.
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0