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kadidel's profile

Visitor

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1 Message

Mon, Oct 28, 2019 11:00 AM

Need a full copy of DNS zone file

How do I go about getting a full copy of our domain's DNS zone file?  I know it is very difficult to contact customer service and be directed to the appropriate person for this type of request.  Can you help me please?

Responses

Community Manager

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261 Messages

a year ago

Thanks for taking the time to reach out to us through our business forums regarding your DNS Zone file. I would love to assist you. Can you please reach out through private message with your first and last name, full service address and account number or phone number? - Comcast_Michelle

Community Manager

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261 Messages

a year ago

Hi there, Karen. I hope you are having a great week thus far. Thanks so much for the information. I will definitely look into the options in terms of chaning your DNS zone file. I will reach out and see what we can do for you. Thanks for providing your contact information as well. Do you have a an email address, where our team can get back to you? -Rob K.