Manage Domain is also never showing up well after 48 hours

Hello,

I am trying to transfer my domain over so I can get my e-mail server working.  I put the CNAME record in over 48 hours ago.  I still see nothing under Manage Domains and cannot find anywhere to check the status.  I really need to get this working or do it another way.  I tried to call tech support and they were less than helpful and said domain services only works 8-6 PM M-F.  This is not for a business.  This is is for personal e-mail and I can't work on it between 8-6 PM M-F.  I'm not really happy.  I could have had this setup with any other DNS hosting site in about 5 minutes and would just need the information for the PTR record.  Is there a reason I have to use Comcast to host the domain.  Can I keep it where it is now and just get the reverse DNS lookup settings from you?  I would think I could do that.