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1 Message
Mon, Jan 11, 2016 8:00 PM
Lost Static IP Config on Modem
Had to factory reset my comcast business modem and I lost my static IP configuration. Please help.
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5 y ago
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New Member
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1 Message
Lost Static IP Config on Modem
Had to factory reset my comcast business modem and I lost my static IP configuration. Please help.
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train_wreck
Gold Problem solver
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610 Messages
5 y ago
You'll have to either send an IM to a moderator on this forum (any of the "Comcast_" users), or call in to 800-391-3000, get to internet service technical support, and ask that the static IP be re-applied to your modem.
As you've discovered, doing a factory reset on a business gateway deletes all of the static IP information from it. I personally wish this information was more widely available.
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