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voalteit's profile

New Member

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2 Messages

Tue, Jan 8, 2019 1:00 PM

Is it necassary to notify Comcast when performing network security scans?

As the title describes. My company is wanting to perform a security scan of our network infrastructure from an external location which will involve our static primary public IP will be scanned from another public IP .   Is is necassary to notify  Comcast as such ? 

 

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Accepted Solution

Official Employee

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225 Messages

2 y ago

Thanks for visiting our Comcast Business Support page, voalteit. I'm not exactly sure what type of security scan you're planning from your network but, you can call our Customer Security Assurance Team at 1-877-807-6581 to verify any information you need. Let me know if this helps!

New Member

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2 Messages

2 y ago

We are using OpenVAS to perform the scan. And plan to just to-do a plain port scan.  Thank you for that number , I will give them a call to verify but just wanted to make sure that you guys were notified. 

Official Employee

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56 Messages

2 y ago

Thank you, our CSA team will provide any additional information regarding the scan. If you need anything in the future be sure to reach out to us.