chrisiii Thanks for posting on our Forums. I'm sorry to hear that your request was not completed. Was that a request with our Business team, or here on our forums?
Hi @chrisiii Thank you for visiting our official Xfinity Business Forums support page. We greatly appreciate you taking the time to share your experience regarding the ticket you have open. I would be more than happy to offer my assistance looking into this further for you. We are happy to look into this for you and provide an update.
Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary • Click the "Direct Message" icon in the top right corner • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there • - As you are typing a drop-down list appears. Select "Comcast Business" from that list • - An "Comcast Business" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
Comcast_Thomas
Official Employee
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12 Messages
4 months ago
2
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