How to get Reverse DNS configured?
Does anyone here know how I can get a reverse DNS lookup configured with Comcast? Last time I needed this some years ago, I called in, got a level 2 technician and was done. Now, I've had three phone calls into support, only given a ticket number on the third call and told customers are not allowed to speak to anyone but the basic help desk, during which each call it takes them a number of holds and 20 minutes to even figure out what a reverse DNS lookup is. Plus that automated phone system always tries to reboot my modem, so I've given up trying to call in. To think they want me to switch to Fiber.