New Contributor
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3 Messages
How do I get comcast to create a PTR record for one of my static IP addresses?
How do I get comcast to create a PTR record for one of my static IP addresses?
This should be a common problem, why doesn't the admin interface have user functionality to do this? I'm sure you all have better things to do than create PTR records.
Accepted Solution
train_wreck
Gold Problem solver
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610 Messages
8 years ago
I agree, there should be a user interface for it. For now, send an IM to a mod (red-colored "Comcast_") on the forum with your account number, IP address and requested PTR name.
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Samuel
Trusted Forum Contributor
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113 Messages
8 years ago
This is not advisable.
Best to start with posting in the forum. 7 Days ago I put in a PTR request to Micheal and it's still not read.
My next idea is to post in the forum which I wanted to avoid.
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gkochanowsky
New Contributor
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3 Messages
8 years ago
Several days ago I also sent a direct email to an admin. They really need to add an interface. It's obvious that the mods have better things to do than add PTR records.
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Samuel
Trusted Forum Contributor
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113 Messages
8 years ago
My post is what got Michael's attention. I recalled that from before but tried (as you) a direct PM.
It may be a subtle (Get activity on the forum procedure) which is understandable.
Michael did answer my post as well as PM and it was solved.
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msegel
New Member
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1 Message
8 years ago
Have the same problem.
I have 5 static IP addresses and they all point back to the domain and not to the individual machines.
I need to have them point back to the individual machines.
I have the correct PTR records on my DNS servers, but since comcast owns the ip block I suspect they control the PTR records.
Is there an email address or way I can send the block of PTR records so that they get updated?
Thx
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