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New Member

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1 Message

Wednesday, October 23rd, 2013 7:00 PM

Expired proxy server certificate -- webmail.ch4.comcast.net

webmail.ch4.comcast.net uses an invalid security certificate. The certificate expired. Going through the prior posts it looks like this has happened before. Any others?

 

Comcast please fix this issue -- why woud you allow a certificate to expire?

New Member

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2 Messages

11 years ago

+1 the SSL certificate expired last night.  This just happened a few months ago to ch3.

 

It is completely unacceptable for Comcast to let their certificates expire.  This isn't a technical glitch, it is simply poor management.

 

Fix this immediately!

New Member

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1 Message

11 years ago

Expired proxy - time to stop paying bill until better service is provided.

 

Fix this ASAP!

Administrator

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1.5K Messages

11 years ago

To all our community members,

 

Thank you all for bringing this to our attention.

Our product engineers are engaged in resolving this issue.

Please check back for update.

 

Thank you all for your patience in this matter.

Administrator

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1.5K Messages

11 years ago

To all our community members,

 

Thank you all once again for alerting us to this issue.

Our product engineer informs us the certificate has been renewed and access to the webmail and exchange server to ch4.comcast.net has been restored.

 

Please accept our apology for the inconvenience, and please do not hesitate to use the forums to bring these items to light.  We continue to work to improve our customer experience