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Emails getting blocked by SpamRats
I am having a problem with emails getting blocked from our IP
The only spam-blocker that is blocking us is SpamRats. Their error message is:
Does IP Address comply with reverse hostname naming convention... Failed!
I have seen a previous port where this was resolved with the following statement:
Your request for PTR/RDNS has been setup as per request.
So I assume some change needs to be made to our PTR/RDNS
setting to resolve this issue. Can someone please look at our account to fix this? Thank you,
Anne Marie
CCMichaelM
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226 Messages
5 years ago
Thank you so much for reaching out to us for help on our Comcast Business Support Forums, Anne. I've received your private message and I look forward to meeting with you in that private message to help answer your questions.
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