New Member
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1 Message
Domain name, email address need to change
My email address which was set up by an employee is unacceptable to me but I can't seem to change it. It has emailname@RIDICULOUSDOMAIN.comcastbiz.net. It's way too long for anyone ever to remember and I want to scrap it but have been unable to even with the support call. Can anyone help scrap this name and start over. It's also the primary user name on the account which I'd like to scrap.
VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello drchpeteros and welcome,
If your emailname prefix is acceptable to you, then you can change the RIDICULOUSDOMAIN.comcastbiz.net. suffix by adding an alias. This is simply done by using this procedure. When you get to step 3, you need to click on the left box because this is your 3 page starter website that you can setup whatever domain suffix that is acceptable to you such as YourBusinessName.com. After this is accomplished you can then use this procedure to setup your alias.
If your emailname is unacceptable to you, then you will need to contact 8003913000 and ask for your enite Business Class Portal (BCP) account to be initialized or flushed. After this is completed you will need to start from scratch and register BCP account using the exact email address that is accoetable to you.
Hope this helps you out.
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