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New Member

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1 Message

Thursday, November 27th, 2025

DNS PTR Recerd

I would like a DNS PTR record setup.

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Official Employee

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37 Messages

8 days ago

@user_c9b723 Thank you so much for stopping in for help with getting a DNS PTR record set up for your business account. We would be more than happy to help submit a request for you. 

Please send us a direct message to continue.

 

To send a direct message:

  • Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here:  https://forums.businesshelp.comcast.com/direct-messaging
  • From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
  • Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.