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Alexandre's profile

Visitor

 • 

1 Message

Mon, Jul 29, 2019 9:00 AM

Delete PTR record request

Hi!

 

I no longer have a static IP address. Can you help me delete the PTR record for my old IP address?

 

Thanks!

Responses

Official Employee

 • 

398 Messages

2 years ago

Hi and so sorry for the delay in response! I can take a look into deleting the PTR record; can you please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, as well as the IP and domain that needs to be removed?